SYD-CP9 Unscheduled Outage

Major incident Shared cPanel Servers
4 hours, 17 minutes, 19 seconds

Updates

Resolved

A configuration change has been applied to a border network device to address the routing instability that caused today’s outage. We will continue to monitor closely.

November 3, 2020 · 22:44 AEDT
Monitoring

Connectivity is restored and all services are available. A network device restart caused disruption to some network paths. An additional update will be provided with further information.

November 3, 2020 · 18:42 AEDT
Investigating

We are currently investigating an unscheduled network outage for syd-cp9. We will provide more information shortly.

November 3, 2020 · 18:28 AEDT

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